{"id":3471,"date":"2020-07-01T17:16:39","date_gmt":"2020-07-01T15:16:39","guid":{"rendered":"https:\/\/neoeng.com\/realisation\/esat-south-of-france-2009-to-today\/"},"modified":"2020-07-13T11:19:45","modified_gmt":"2020-07-13T09:19:45","slug":"esat-south-of-france-2009-to-today","status":"publish","type":"portfolio","link":"https:\/\/neoeng.com\/en\/realisation\/esat-south-of-france-2009-to-today\/","title":{"rendered":"ESAT, South of France, 2009 to today"},"content":{"rendered":"\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kai8hupb-719d364326ea2b165c5dd58b515a2740\">\n.avia-section.av-kai8hupb-719d364326ea2b165c5dd58b515a2740 .av-parallax .av-parallax-inner{\nbackground-repeat:no-repeat;\nbackground-image:url(https:\/\/neoeng.com\/wp-content\/uploads\/2020\/05\/esat.jpeg);\nbackground-position:50% 50%;\nbackground-attachment:scroll;\n}\n.avia-section.av-kai8hupb-719d364326ea2b165c5dd58b515a2740 .av-section-color-overlay{\nopacity:0.5;\nbackground-color:#012d3a;\n}\n<\/style>\n<div id='section-titre-real'  class='avia-section av-kai8hupb-719d364326ea2b165c5dd58b515a2740 alternate_color avia-section-default avia-no-border-styling  avia-builder-el-0  el_before_av_section  avia-builder-el-first  avia-full-stretch av-parallax-section avia-bg-style-parallax av-section-color-overlay-active av-minimum-height av-minimum-height-50 av-height-50  container_wrap sidebar_right'  data-section-bg-repeat='stretch' data-av_minimum_height_pc='50' data-av_min_height_opt='50'><div class='av-parallax' data-avia-parallax-ratio='0.3' ><div class='av-parallax-inner alternate_color avia-full-stretch'><\/div><\/div><div class=\"av-section-color-overlay-wrap\"><div class=\"av-section-color-overlay\"><\/div><div class='container av-section-cont-open' ><main  role=\"main\" itemprop=\"mainContentOfPage\"  class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-3471'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-6h44fl-40b41f3bfbeabadcab2894084c2969bd\">\n.flex_column.av-6h44fl-40b41f3bfbeabadcab2894084c2969bd{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-6h44fl-40b41f3bfbeabadcab2894084c2969bd av_one_full  avia-builder-el-1  avia-builder-el-no-sibling  first flex_column_div av-zero-column-padding  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kaib03ci-47b374f74cbe570ccc395e8f4f87d113\">\n#top .av-special-heading.av-kaib03ci-47b374f74cbe570ccc395e8f4f87d113{\npadding-bottom:10px;\n}\nbody .av-special-heading.av-kaib03ci-47b374f74cbe570ccc395e8f4f87d113 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-kaib03ci-47b374f74cbe570ccc395e8f4f87d113 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-kaib03ci-47b374f74cbe570ccc395e8f4f87d113 av-special-heading-h1 blockquote modern-quote modern-centered  avia-builder-el-2  avia-builder-el-no-sibling '><h1 class='av-special-heading-tag '  itemprop=\"headline\"  >ESAT<\/h1><div class='av-subheading av-subheading_below'><p> South of France, 2009 to today<\/p>\n<\/div><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div>\n\n<\/div><\/div><\/main><!-- close content main element --><\/div><\/div><\/div><div id='av_section_2'  class='avia-section av-42a1up-d004596ba9074270c1b7fd51842837d1 main_color avia-section-default avia-no-border-styling  avia-builder-el-3  el_after_av_section  avia-builder-el-last  avia-bg-style-scroll container_wrap sidebar_right'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-3471'><div class='entry-content-wrapper clearfix'>\n<div class='flex_column_table av-kai8mcl7-7692a482d1651dec6255291385aa5695 sc-av_one_half av-equal-height-column-flextable'>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kai8mcl7-7692a482d1651dec6255291385aa5695\">\n#top .flex_column_table.av-equal-height-column-flextable.av-kai8mcl7-7692a482d1651dec6255291385aa5695{\nmargin-top:-100px;\nmargin-bottom:50px;\n}\n.flex_column.av-kai8mcl7-7692a482d1651dec6255291385aa5695{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-kai8mcl7-7692a482d1651dec6255291385aa5695 av_one_half  avia-builder-el-4  el_before_av_one_half  avia-builder-el-first  encart alt first no_margin flex_column_table_cell av-equal-height-column av-align-middle av-zero-column-padding  '     ><article  class='iconbox iconbox_left_content av-kai8l88y-b4f8f595f348491850f9568f6be3c60c av-icon-style-no-border  avia-builder-el-5  avia-builder-el-no-sibling  preambule'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='iconbox_icon heading-color avia-iconfont avia-font-neofont' data-av_icon='\ue912' data-av_iconfont='neofont'  ><\/div><div class=\"iconbox_content\"><header class=\"entry-content-header\" aria-label=\"Icon: Issue\"><h2 class='iconbox_content_title '  itemprop=\"headline\" >Issue<\/h2><\/header><div class='iconbox_content_container '  itemprop=\"text\" ><p>This establishment of assistance and service through work (ESAT in French) trains and employs disabled persons. It holds a central kitchen and proposes a catering service. This NEO Engineering customer obtains the management contract of a company cafeteria thanks to a market offer response. The contract holds the annual conduct of a customer satisfaction survey in order to measure whether the service provided matches the promise made at engagement. NEO Engineering coaches the catering development and completes the annual customer survey.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kai8mcl7-541670b269538700080ab0f16b05faa8\">\n#top .flex_column_table.av-equal-height-column-flextable.av-kai8mcl7-541670b269538700080ab0f16b05faa8{\nmargin-top:-100px;\nmargin-bottom:50px;\n}\n.flex_column.av-kai8mcl7-541670b269538700080ab0f16b05faa8{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\nbackground:url(https:\/\/neoeng.com\/wp-content\/uploads\/2020\/05\/esat-1030x687.jpeg) 50% 50% no-repeat scroll ;\n}\n<\/style>\n<div  class='flex_column av-kai8mcl7-541670b269538700080ab0f16b05faa8 av_one_half  avia-builder-el-6  el_after_av_one_half  el_before_av_one_full  no_margin flex_column_table_cell av-equal-height-column av-align-middle av-zero-column-padding avia-full-stretch  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kai8uvem-a9ea871b4af799723f1a2705b0014cff\">\n#top .hr.hr-invisible.av-kai8uvem-a9ea871b4af799723f1a2705b0014cff{\nheight:350px;\n}\n<\/style>\n<div  class='hr av-kai8uvem-a9ea871b4af799723f1a2705b0014cff hr-invisible  avia-builder-el-7  avia-builder-el-no-sibling '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div><\/div><\/div><!--close column table wrapper. Autoclose: 1 -->\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-32eonl-809c6a403e4b1083b6a1382e5a8a94c2\">\n#top .flex_column.av-32eonl-809c6a403e4b1083b6a1382e5a8a94c2{\nmargin-top:50px;\nmargin-bottom:50px;\n}\n.flex_column.av-32eonl-809c6a403e4b1083b6a1382e5a8a94c2{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n.responsive #top #wrap_all .flex_column.av-32eonl-809c6a403e4b1083b6a1382e5a8a94c2{\nmargin-top:50px;\nmargin-bottom:50px;\n}\n<\/style>\n<div  class='flex_column av-32eonl-809c6a403e4b1083b6a1382e5a8a94c2 av_one_full  avia-builder-el-8  el_after_av_one_half  avia-builder-el-last  first flex_column_div av-zero-column-padding  column-top-margin'     ><article  class='iconbox iconbox_left_content av-kai8l88y-bfac4f21c7f2ab2ad3e7d5a592ea4c2c av-icon-style-no-border  avia-builder-el-9  avia-builder-el-no-sibling '  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='iconbox_icon heading-color avia-iconfont avia-font-neofont' data-av_icon='\ue902' data-av_iconfont='neofont'  ><\/div><div class=\"iconbox_content\"><header class=\"entry-content-header\" aria-label=\"Icon: Objective : conduct a customer survey in such a way that it becomes a source of strong engagement between the restaurant contractor and its client.\"><h2 class='iconbox_content_title '  itemprop=\"headline\" >Objective : conduct a customer survey in such a way that it becomes a source of strong engagement between the restaurant contractor and its client.<\/h2><\/header><div class='iconbox_content_container '  itemprop=\"text\" ><p>NEO Engineering builds the questionnaire in co-production with its client. The balance between closed and open questions is skilfully studied. The questionnaires are administered in the restaurant before or after the meal. The NEO pollster sits down with the interviewee for an face to face interview of 5 to 10 minutes. Each year, the survey is administered to a panel of 200 clients. The synthesis includes graphs and comments, and verbatim of cafeteria customers. The analysis resulted in the lengthening of the opening hours, the installation of a second cash register at the counter, the setting up of a salad bar, etc. Revenue doubled in three years. The restaurant management contract has been recently renewed for a period of five years.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><\/div><\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='after_section_2'  class='main_color av_default_container_wrap container_wrap sidebar_right'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-3471'><div class='entry-content-wrapper clearfix'>\n","protected":false},"excerpt":{"rendered":"","protected":false},"featured_media":3036,"comment_status":"closed","ping_status":"closed","template":"","tags":[],"portfolio_entries":[31],"class_list":["post-3471","portfolio","type-portfolio","status-publish","has-post-thumbnail","hentry","portfolio_entries-real-en"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>ESAT, South of France, 2009 to today<\/title>\n<meta name=\"robots\" content=\"noindex, follow\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"ESAT, South of France, 2009 to today\" \/>\n<meta property=\"og:url\" content=\"https:\/\/neoeng.com\/en\/realisation\/esat-south-of-france-2009-to-today\/\" \/>\n<meta property=\"og:site_name\" content=\"NEO Engineering - 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